Citizen Charter

Duties and expectations from people

1. Every person is bound to assist a Magistrate or a Police Officer reasonably demanding his aid in taking or preventing escape of any person who could be lawfully arrested; in preventing or controlling breach of peace; and to prevent damage to public property. (Section 37 Cr.PC).
2. Any person aware of the commission of certain serious offences or intention thereof, is duty bound to give information to the nearest Magistrate or Police Officer of such commission or intention (Section 39 Cr.PC). These IPC crimes include offences against the State; against public tranquility; offences relating to illegal gratification or affecting life.
3. A private citizen can arrest or cause a person to be arrested if any non-bailable and cognizable offence is committed in his presence and can also arrest a proclaimed offender. (Section 43 Cr.PC).
4. Allow free ingress to a place if a Police Officer having authority to arrest/search any person or acting under a warrant of arrest/search, has reasons to believe that the person to be arrested has entered into or is within such a place. (Section 47 & 100 CrPC).
5. Assist a Police Officer if your assistance is sought by him to join a search. Refusal to do so when asked in writing, without reasonable cause, is an offence under section 187 IPC. (Sec. 100 CrPC).
6. Give correct evidence whenever associated in any investigation or trial. Do not give false information to the Police.
7. Co-operate with the Police in its action against anti-social elements and in maintaining law and order.
8. Protect public property and do not indulge in acts, which damage or deface public property or places.
9. All road users must be guided by the objective of enhancing road safety and must pay heed to the legitimate directions and suggestions of traffic police personnel and observe traffic norms and regulations.
10. Help injured persons in road accidents by taking them to nearby hospitals and by informing the Police. While so helping the police, if the person so desires, he would not be asked to be a witness in the case or otherwise put to any inconvenience.
11. The driver of the motor vehicle responsible for a road accident is duty bound to take all reasonable steps to secure medical attention for the injured person by taking him to the nearest medical practitioner or hospital unless it is not practicable to do so on account of mob fury or any other reason beyond his control. Failure to do so is punishable under law. (Section 134 Motor Vehicle Act, 1988).
12. It is a duty of every registered medical practitioner or the doctor on duty in a hospital to immediately attend to the injured person and render medical aid without waiting for procedural formalities unless the injured person or his guardian (in case of a minor) desires otherwise (Section 134 Motor Vehicle Act, 1988). Failure in this regard is punishable under law. (Section 134 Motor Vehicles Act, 1988).
13. Community policing initiatives must be given whole-hearted support. Security environment, particularly to curb crimes like thefts and burglaries, can be greatly enhanced if the local community takes initiative to improve physical security arrangement of the neighbourhood and of individual houses/establishments and deploys adequate number of watchmen.
14. Be truthful and forthright while going to police for redressal of complaints. Avoid the unholy practice of exaggerating or maneuvering facts to attract operation of criminal laws or to enhance their severity. This is particularly unfortunate when such complaints are pushed through devious recommendations or monetary inducements. Such short sighted actions strike at the root of the rule of law and are among the factors responsible for many of the ills, like malicious investigations and burking, affecting policing.
15. Cherish our Constitutional values. All citizens in our democratic polity have equal stake in the rule of law.
16. Do not ask or expect Police to resort to unlawful or questionable means while dealing with crime or criminals or public disorder.

Our Constitutional and legal processes have the capacity to evolve strategies to deal with the emerging threats. And you must be vigilant to prevent hijacking of the agenda in this regard by any vested interests, who generally are vociferous and often claim to reflect public opinion.

Duties of Citizen

1. Every citizen is expected to inform the Police about the commission or likely commission of a cognizable offence.
2. Every citizen is legally bound to follow the reasonable directions given by a Police Officer/Policeman in Uniform.
3. Sheltering of proclaimed offenders is a serious offence. The citizen is supposed to render necessary assistance to the Police in the discharge of their lawful duties.
4. Respectable Witnesses: While effecting a search of any person or premises, or while seizing any property or documents, it is mandatory for police to do so in the presence of two law respectable witnesses. It is possible only if the citizens co-operate and come forward as Witness. It is the right of the person searched or whose property is seized to get a copy of the Seizure List signed by the police officer and two witnesses.
5. While hiring domestic servants, it is desirable to ascertain their antecedents and obtain photographs. Local Police Station should also be kept informed.
6. All enlightened citizens must help in maintaining a pollution free environment. There are stringent laws against noise and air pollution. Even for playing loud speakers/public address systems/any musical instruments, including bands, orchestra, etc., at a public place, prior permission of the local police is essential. In moving vehicles it is obligatory to keep the sound of a musical system low so as not to distract the attention of other road users.

Being a Social human being, all of us should respect our laws, our Country.

1. Fundamental duties as entrained in the constitution of India
2. Legal duties vis-à-vis criminal law enforcement
1. Sec. 40 Cr PC
3. Duties to stop vehicle on red light
4. Duty to stay and duty to stop your vehicle on being asked by any police officer in uniform, on any public place or public road. You have right to call for his identity
5. Duty to disclose your correct identity being asked by any police officer in uniform
6. Duty to submit yourself and your belongings including vehicle for search
7. Duty to obey lawful orders of police officer in uniform

Duty to appear as witness and state truth before police and courts even if it puts you at some inconvenience, Loss of income and Physical risk. If you do not stand by the side of lay today, you and you dear ones can be next victim of that very criminal. If you cannot take risk, you have no moral right to expect others to take risk.

Get Involved

       Getting Together to Fight Crime Something may be wrong in your neighbourhood. There's too much violence, or there's an ever-present threat. Perhaps you've seen signs of drug dealing. Maybe a string of robberies has you wondering what's coming next. You're uneasy-even frightened-for yourself and your family. Perhaps nothing violent has happened, but you see warning signs-such as vandalism, abandoned cars, and loitering-that crime and violence may be reaching your locality soon. 

       You can change things by getting together with neighbours who share your worries. Maybe you can organise a Neighbourhood Watch Group to counter the apprehension of crime entering into your area. 

       People just like you have cleared drug dealing out of their locality, made parks safe for children, curbed assaults, eliminated rapes and murders, wiped out graffiti and vandalism. Everyone Can Do Something.

It's Too Risky for Me To Get Involved

       At times crime may have a strong grip in your neighbourhood-street violence, robbery, drug dealing, burglary. People see the situation as out of hand. Some people are scared that the criminals will take revenge if they act. 

In such situations there are at least two ways to counter fear. 

       First, join together. There is strength in numbers. Most criminals attack victims who are alone-not in groups. And groups can rally and hold vigils to demonstrate their commitment. Second, you can work with the police to set up a system that lets people remain anonymous and still report crimes.

MV Accident:- Your Responsibility

1. If there is no casualty and only the motor vehicles are damaged in the accident, the drivers of both the vehicles should take their respective vehicles to the side of the road to ensure that the traffic is not obstructed. Drivers of both the vehicles should note down the names, address, details of licenses and the number of each other's vehicles and duly register a complaint at the local police station.
2. The insurance company should be informed immediately so that compensation could be claimed for the vehicles damaged.
3. If you have committed some accident and injured a person, you are duty bound to take the person to the hospital and inform the incident to the police. If it is not possible to remove the injured to hospital, go to the nearest police station and inform about full facts. Any non-compliance of this rule shall make you liable for enhanced punishment.
4. If any you come across a person, injured in an accident, try to help him. Provide first aid to the injured and take steps to remove the injured to the nearest hospital. The registration number and the name of the driver and other details of the vehicle, that has caused the accident should be noted down and should be reported to the nearest police station immediately.
5. Do not believe in the misnomer that helping an accident victim will lead to harassment by the police. At best, police officer may ask for your statement, that too at hospital itself.